Assessor Resource

UEECS0032
Support computer hardware and software for engineering applications

Assessment tool

Version 1.0
Issue Date: May 2024


This unit involves the skills and knowledge required to support computer hardware and software for engineering applications.

It includes applying safe working practices, installing and testing the upgrading components, locating faults in hardware components, replacing faulty sub-systems, installing and testing the operating system and application software, testing functionality, rectifying malfunctions, following work instructions and completing documentation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying relevant work health and safety (WHS)/occupational health and safety (WHS/OHS) requirements

completing and reporting upgrading and maintenance activities

configuring authorisation and authentication

configuring backup and recovery options

configuring data access and usage

configuring networking

dealing with redundant files

dealing with unplanned events

dismantling, fitting upgrading sub-systems and reassembling correctly

documenting maintenance activities

documenting upgrading activities

identifying application malfunctions

identifying deployment or upgrade needs

identifying device driver malfunctions

identifying operating system malfunctions

installing and configuring operating systems and applications software

maintaining operation of computer hardware and software

monitoring and maintaining an operating system using system tools

obtaining appropriate upgrading sub-systems

preparing to upgrade and maintain computer hardware and software

rectifying software malfunctions

testing and identifying faulty components

testing maintenance repair

testing upgraded software.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

authentication and authorisation

configuring file and folder access

configuring hardware, device drivers and applications

configuring network connectivity

file structure and management

management of peripheral devices

operating principles of computer peripheral hardware

operating system components and structure

operating system imaging and deployment

operating system installation, upgrades and migration

operating system malfunctions and solutions

relevant manufacturer specifications and operating instructions

relevant job safety assessments or risk mitigation processes

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures

remote access

troubleshooting techniques

types and applications of computer peripherals

WHS/OHS requirements

computing device assembly/disassembly and computer operating systems.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in suitable workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated suitable workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, facilities and equipment used in industry

resources that reflect current industry practices required to support computer hardware and software

applicable documentation, including workplace procedures, equipment specifications, regulations, codes of practice and operation manuals.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.

Maintaining and upgrading the operating system and device drivers must include at least the following:

two engineering application software types for a client device (e.g. computer, mobile device, embedded system)and server

Maintaining a computer and peripheral devices must include at least the following:

one computer

two external peripheral devices

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying relevant work health and safety (WHS)/occupational health and safety (WHS/OHS) requirements

completing and reporting upgrading and maintenance activities

configuring authorisation and authentication

configuring backup and recovery options

configuring data access and usage

configuring networking

dealing with redundant files

dealing with unplanned events

dismantling, fitting upgrading sub-systems and reassembling correctly

documenting maintenance activities

documenting upgrading activities

identifying application malfunctions

identifying deployment or upgrade needs

identifying device driver malfunctions

identifying operating system malfunctions

installing and configuring operating systems and applications software

maintaining operation of computer hardware and software

monitoring and maintaining an operating system using system tools

obtaining appropriate upgrading sub-systems

preparing to upgrade and maintain computer hardware and software

rectifying software malfunctions

testing and identifying faulty components

testing maintenance repair

testing upgraded software.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

authentication and authorisation

configuring file and folder access

configuring hardware, device drivers and applications

configuring network connectivity

file structure and management

management of peripheral devices

operating principles of computer peripheral hardware

operating system components and structure

operating system imaging and deployment

operating system installation, upgrades and migration

operating system malfunctions and solutions

relevant manufacturer specifications and operating instructions

relevant job safety assessments or risk mitigation processes

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures

remote access

troubleshooting techniques

types and applications of computer peripherals

WHS/OHS requirements

computing device assembly/disassembly and computer operating systems.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in suitable workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated suitable workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, facilities and equipment used in industry

resources that reflect current industry practices required to support computer hardware and software

applicable documentation, including workplace procedures, equipment specifications, regulations, codes of practice and operation manuals.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for a given work area are identified, obtained and applied 
 
 
 
 
Computers are checked and isolated in accordance with WHS/OHS and workplace procedures 
 
 
 
 
 
Need to test and measure live work is determined in accordance with WHS/OHS and workplace procedures 
 
 
 
 
 
 
 
 
 
 
 
 
Work area is cleaned and made safe in accordance with workplace procedures 
 
 

Forms

Assessment Cover Sheet

UEECS0032 - Support computer hardware and software for engineering applications
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

UEECS0032 - Support computer hardware and software for engineering applications

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: